FAQ

Do you have any vacancies?

Not at this time.

 

Which payment methods do you accept?

We can accept debit/credit card (via Shopify and their payment gateway partner Stripe) or PayPal on our website. Please be advised we do not accept cheques.


Do you offer NUS / British Armed Forces / Blue Light card discounts?

We do offer 10% off for NUS cardholders, Blue Light cardholders and British Armed Forces personnel in store, but this is limited to items that are not on promotion or otherwise reduced.

NHS Special Offers Cheltenham

Our NUS discount is now available online (use the code NUS10 at the Checkout; cannot be used in conjunction with any other offer), but a valid student card must be produced when collecting items.


Are reduced items faulty or second hand?

None of our reduced items are second hand, and all should be in perfect working order. There may be price stickers, or minor residue from removed price stickers, on the packaging, but every care is taken to ensure you receive an item that is of comparable quality to a full price item. We hope you'll be happy with your purchases.


Do you buy pre-owned merchandise?

We may be interested in buying your second hand roleplaying game books, but nothing else at this time. Please contact us at shop@osiris.games with full details of what you have and we'll get back to you. Please do not bring items into the store without prior arrangement.


I have a question not answered here.

Feel free to contact us at shop@osiris.games and we'll get back to you as soon as possible.